questions I’d like to hear Amazon / Booksurge answer
Things I have not seen explained yet in the press, or would like to see someone ask Amazon:
- What happened to Amazon’s selection promise — how can you be “world’s greatest bookstore” if you remove tens or hundreds of thousands of titles from your catalog at a stroke because they are supposedly “too hard” to acquire for your customers (via 24-hour POD ??)
- How exactly Amazon proposes for Booksurge to handle the load of 400,000 or more new POD titles that took LSI 10? years to put in print. it is fair to say that booksurge does not have a reputation for operational excellence. not that they couldn’t fix that, but so far they have not said or done anything to indicate that they are serious about accommodating all the business they’re asking for.
- Why won’t Amazon convert books from other POD formats into Booksurge’s — after all, Amazon is a technology company — let them do the work of reformatting tens of thousands of books — much more efficient to do it at the chokepoint programmatically than for thousands of publishers to do it individually. worst case is they have to buy a few extra printing machines and learn how to work ‘em. Not hard for a company with the resources of Amazon.
- Why can’t Amazon just do a deal with LSI to put LSI printers in Amazon fulfillment centers?
- Are your BookSurge reps ever going to be able to threaten anyone with Buy Button removal again, given that there will be an immediate viral response in the blogosphere if they do? given that the Buy Button threat is effectively inoperable — thanks to the power of the InterWeb — why don’t you just withdraw it?
It looks to me as if Angela Hoy is emerging as the heroine of this story. Apart from having the courage to speak out in the first place, which was huge, she is doing the best job of covering all the developments on a rolling basis.
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